Application Monitoring Services

Infrastructure Monitoring Services

Live Monitoring as a Service

Having launched a functional application doesn’t mean that it is business-as-usual thereafter. The technology ecosystem is characterized by complex codes, interdependent web services, inconsistent connectivity and intrusive attacks. Slightest disruptions in the availability or performance of your applications cause poor end-user experiences, non-completion of transactions, and even cart abandonment. Live monitoring services take care of proactively monitoring the availability, functionality, performance, health of websites, web & mobile applications or IT infrastructure and alerts stakeholders to take corrective actions in real-time. Softcrylic has certified expertise in market leading monitoring tools that specializes in handling Live Monitoring Services for industries like e-Commerce, Media, Fashion, Education etc. Chat with us now to understand how we can help!

Live Monitoring Services

Web, Mobile App Monitoring

  • Synthetic Monitoring
  • Real User Monitoring (RUM)
  • Internal, External Monitoring
  • Uptime Monitoring
  • Web Transaction Monitoring
  • Performance Monitoring
  • Post Deployment Monitoring

Infrastructure Monitoring

  • Server Monitoring
  • Database Monitoring
  • Network Monitoring
  • Issue Resolution
  • Job Monitoring
  • Applications Log Monitoring
  • Incident Management
  • Root cause Analysis

Application Performance Management (APM)

  • End User Experience Monitoring
  • Application Exception / Error Monitoring
  • Bottleneck Diagnosis
  • Performance Troubleshooting
  • Performance Optimization
  • Application Data Analytics

Benefits of Live Monitoring Services


End-user Experiences

Consistently deliver satisfactory end-user experiences anywhere, anytime and across any device.


Focus on Growth

Let us support your Network Operations Center (NOC) and focus on Growth. Enjoy 24×7 reporting.


Complete Control

Protect the system, adhere to compliances and reduce Mean time to resolve (MTTR) with absolute confidence.


Analytics & Insights

Deploy smart tools, gain code-level, component level visibility of applications, performance and growth.

Engage Softcrylic’s Live Monitoring Services


Let our certified experts assist you in evaluating the monitoring readiness of your apps in the experience economy.


Chart a strategic, roadmap for deploying 24/7 monitoring critical applications with industry specific best practices.

Tool Evaluation

Get our expertise in evaluating market leading monitoring platforms and recommend the best for your technology ecosystem.

SLA Management

We deliver domain specific, application specific compliance specific KPIs for your applications monitored with industry’s best benchmarks.


We deliver domain specific, application specific compliance specific KPIs for your applications

Why Softcrylic Live Monitoring Services?

  • Swift Onboarding
  • Flexible delivery models
  • Value for Money
  • ITIL Standards
  • Domain Knowledge
  • Certified Expertise
  • Minimized Risks
softcrylic monitoring
  • Centralized Documentation
  • KPI Reporting
  • SLA Assurance
  • Dedicated Response Team
  • Proactive alerting
  • Troubleshooting

Live Monitoring Tool Expertise










new relic



adobe analytics


bmc ready


citrix netscaler



The Payment Card Industry Data Security Standard (PCI DSS) compliance is a requirement for any Organization that handle sensitive cardholder data. PCI DSS defines the standards and measures for ensuring data protection when handling cardholder data and other online financial transaction data.

Softcrylic is a global IT services Provider, our PCI DSS Certification recognises our commitment to data security and reassurance to our customers. Our global delivery centres are CMMI Level 3, ISO 9001 and PCI DSS compliant.

Client Testimonials

“Softcrylic has demonstrated a true, value-adding technology partnership consistently over the last 7 years. They are friendly, knowledgeable and available anytime for clarifications”
Sr. Manager, Technical Infrastructure
Multi-National Fashion Retailer
“Being a consumer oriented company, we witness unexpected amount of traffic, and strange user behavior. Softcrylic helped us in preemptively handling such situations in the most professional manner”
Sr. Director, IT Infrastructure
Leading Direct Marketing Company
  • Application Monitoring Services
  • Infrastructure Monitoring Services

The Offer: Free Health Check Report

What it entails?

  • Get a no-obligatory Free Health Check Report!
  • Submit your App URL, admin login or Package/APK files
  • We will analyze app’s score for availability & performance
  • Get our comprehensive health report with Key metrics
  • Insights on key recommended actions to improve health

Turnaround Time: 24-48 hours

Still have Questions? Let’s Chat Now!
Alternatively, drop an email at

The Offer: Free Proof-of-Concept

What it entails?

A short, time-bound proof-of-concept of live application monitoring or Infrastructure monitoring services.

  • Let’s have a brief discussion to understand the terms
  • Let’s sign-up a Non-disclosure agreement
  • Share the required administrator credentials
  • Kickstart the proof-of-concept in less than 24 hours

Still have Questions? Let’s Chat Now!
Alternatively, drop an email at

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